Please feel free to call 410-489-4074
10am-9pm eastern standard time 7 days a week. Also cell phone
number 443-745-1853.
You can also e-mail us at nationwideguitar@gmail.com
Shipping Address is:
Nationwide Guitars Inc.
PO Box 336
Glenelg , MD 21737
Ordering Information:
Additional photos of any guitar are available.
Please e-mail if you would like more specific photos.
Please e-mail or call to confirm instrument
availability. Payment types accepted are cashiers check, personal
check (10 day hold), money order, bank wire transfer, paypal
(2.9% clearing cost), and of course cash. Contact us if you
would like to use Paypal. We only accept paypal payments from
US buyers with confirmed addresses.
Most items can be held for a 25% deposit with
the balance due within 30 days. Lay away deposits and payments
are non refundable but can be used as store credit towards
a purchase of equal or greater value. Credit cards will not
be accepted for payments on lay aways.
Shipping rates differ based on location shipped
to and transit time desired. Please contact us for shipping
costs. All shipping charges and claims are the customers responsibility.
In case of any damage you will need to keep the original shipping
carton with shipping label intact. International Buyers are
responsible for any and all duty, clearing, VAT, or other
shipping/transaction costs. Nationwide Guitars will not lower
instrument values for customs.
24-Hour Approval period:
Shipped Domestic Orders except
for layaways, held items, and trades are shipped with a 24-hour
approval period for authenticity only. We are not able to
ship instruments for "try outs". Return requests
for authenticity must be received by phone within the 24 hour
time period after the shipment has been delivered by the shipper.
Return requests must be received by phone for approval and
shipping instructions. All Shipping and any receiving costs
to and from are the customers responsibility. Once returned
instruments are received in the exact condition they left
us, a full refund will be generated minus full shipping costs
and any other transaction expenses. Please note as of 10/11/2019
PAYPAL no longer refunds their original clearing fees on refunded
payments. Therefore Paypal payments will incur a 3-4%% clearing
fee that will not be refunded on any return with no exceptions.
We go to great lengths to pack our instruments with utmost
care and protection. Due to the cost of supplies and time
to pack instruments we reserve the right to charge a $100
packaging fee on returned instruments. Returned shipments
need to be fully insured, shipped with the same transit time,
and packed in the same manner that they were originally shipped.
Instruments damaged during shipping on returned purchases
are the responsibility of the customer. Items that are returned
not in the same condition, returned without approval, after
the approval period, or shipments that are not accepted and
returned to sender by the carrier are subject to our rejection
or a restocking fee. Please note that Custom ordered merchandise,
layaways, or modification of instrument to suit a customer's
request are void of an approval period and can not be returned.
We go out of our way to professionally pack
every instrument that we ship. We have an extremely good track
record of preventing damage due to shipping. In the Rare occurrence
that you receive a damaged purchase. Please contact us immediately.
You will need to keep all packaging and original shipping
box(s) with shipping label intact, these are required in the
event of an insurance claim.
International Shipments do
not ship with a 24 hour approval preiod.
Nationwide Guitars welcomes
trades. Feel free to call or e-mail us about possible trades.
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